Success Stories

“I have used Innova Benefits for the Pittsburgh Tech Council’s Flexible Spending Plan for the past seven years. Providing benefits to employees is an important aspect of the work we do but we also provide FSA to our own team. The high touch, concierge like service has been consistently superb. I personally rely on my FSA to offset unanticipated health costs for myself and my daughter. Innova has assisted me with complexities which include out of state utilization for co-payments of covered benefits for my daughter. They are prompt, thorough and dependable.”

Audrey Russo, President & CEO
Pittsburgh Technology Council


“Dickie, McCamey & Chilcote, P.C. has been a client of Innova Benefits since its inception.  The Innova staff have been courteous, knowledgeable, and responsive to our many needs.  The processing of our claims has been accurate, timely, and efficient, and we depend on the Innova professionals to keep us abreast of all regulatory changes.  We truly enjoy our relationship with Innova!”

Patricia Seward, Director of Human Resources
Dickie, McCamey & Chilcote, P.C.


“I am relieved to be able to get this (COBRA administration) transferred to a local company with people I already know and trust.”

Gina M. Walker, PHR Schneider Downs & Co., Inc.


“INNOVA has been wonderful to work with!  The staff is so pleasant and helpful anytime we need anything.  Our FSA, dependent care and COBRA programs operate efficiently—any time we have questions or issues that an employee runs into, they are quick to jump in and help us to get the information needed.  I greatly appreciate having INNOVA as one of our benefit partners.

Sally Hards, Human Resources Manager  Matric Limited